NEW FORMAT

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NEW FORMAT

Hi Team.

I opened a new account for one of my regional offices, and they have the new platform, but I still have the old one.  How can I upgrade to the new format?

Thanks,

JW

1 ACCEPTED SOLUTION
Employee

Hi @JoanneW026!

 

Thank you so much for reaching out! I will go ahead and add the new format to your account. You will be able to create new content, using our new editor! Bear in mind, any campaign copied from an email that was created using the old editor will stay in that old editor. If you have any questions about our newest editor, feel free to reach out here, or check our Knowledge Base (here is a great tutorial on how to transition to the new editor!).

 

 

Gwendolyn B
Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!

View solution in original post

1 REPLY 1
Employee

Hi @JoanneW026!

 

Thank you so much for reaching out! I will go ahead and add the new format to your account. You will be able to create new content, using our new editor! Bear in mind, any campaign copied from an email that was created using the old editor will stay in that old editor. If you have any questions about our newest editor, feel free to reach out here, or check our Knowledge Base (here is a great tutorial on how to transition to the new editor!).

 

 

Gwendolyn B
Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!

View solution in original post