NEWSLETTER NOT WORKING

BrandonD16
Participant
0 Votes

The links to our newsletter this month on Facebook are failing at a high rate. Many are not able to Access and just get

 

Sorry, this isn't working the way we had planned...

Our engineers have been notified. Please try again in a few minutes.

 

 

Bad gateway

The web server reported a bad gateway error.

  • Ray ID: 7d6f17aeaadf2cab
  • Your IP address: 99.9.198.105
  • Error reference number: 502
  • Cloudflare Location: Dallas
2 REPLIES 2
William_A
Administrator
0 Votes

Hello @BrandonD16 ,

 

I'm not able to recreate what you're describing when I check the posts on your Facebook page, nor for any links and icons I click in the shared emails. 

 

Are those encountering the error accessing the links in a particular way? Does the issue occur for them across all devices (mobile and desktop) and browsers they have access to?


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William A
Community & Social Media Support
BrandonD16
Participant
0 Votes

The issue has been sporadic, even changing mulitiple times a day. Right now our newsletter and related links are working fine. I hope the issue goes away. 

 

Thank you for responding!