Thank you for reaching out to the community!
I am sorry to hear that you have had difficulty in creating and sending a survey. We do our best to make the Constant Contact product as user-friendly as possible. This is why your feedback is so valuable to us. Thank you for sharing your opinion about the survey product. I will be sure to submit your feedback to the appropriate teams.
In the meantime, I think that this help article will be extremely helpful in creating your surveys in Constant Contact.
Please let us know if there is anything else we can do for you.