Name on multiple lists

Participant

Name on multiple lists

If someone is on multiple lists and each list is selected for an email, will they receive it multiple times?

 

Thank you

1 REPLY 1
Moderator

Hello @GlennO ,

 

When you send an email campaign to multiple lists, and a contact is on more than one of those lists, our system still recognizes the unique email address of the contact and only sends the campaign once to cover all lists they're a part of.

 

Please bear in mind this wouldn't pertain to a situation where the email is copied afterwards and then that copy is explicitly sent to the same lists with the same parameters, as a copied email is treated the same as brand new.


William D
Community & Social Media Support

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