Narrow By Tag results in "The selected List(s) contain no contacts"

Participant

Narrow By Tag results in "The selected List(s) contain no contacts"

I can select an entire list to send a campaign to without problem, but when I attempt to narrow by tag, selecting a tag with confirmed 2 recipients, when I click save to go back to the Email Details screen the system says "The selected List(s) contain no contacts. Please select a List with more than 0 contacts."

 

I have checked that the tagged contacts are marked permission to send.

 

This is my first campaign and I'm finding the whole system pretty frustrating and unintuitive to use.

 

Can someone please tell me why I might be getting this error?

 

Thanks

Martin

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