Need a Optional Permanent Delete Campaigns Feature

Regular Participant

Need a Optional Permanent Delete Campaigns Feature

I have 134 deleted campaigns - from as far back as 2012!  I would like the option of permanently deleting the ones I choose, which, in my case, would be all campaigns before 2018.  (123 are prior to 2018.)

I don't understand why such an awesome program as Constant Contact hasn't added that as an optional feature. 

If I only delete my OLD deleted campaigns (prior to 2018), there is no danger of me accidentally deleting one I might need or of me needing one I permanently deleted.

15 REPLIES 15
Employee

Hi @HabershamChamber

 

Thanks for joining us in the Community, I do understand why it would be helpful to permanently delete campaigns. At this time this isn't a current feature, however I can certainly pass along your feedback to the development team on your behalf. Please let us know if you need any further assistance! 


Brian_H
Community & Social Media Support

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Regular Participant

Based on reading prior community posts, it appears Constant Contact subscribers have been requesting this option since 2012. Is there a reason that it is not yet been offered, other than the fact that archives take up invaluable space? Six years is a long time to wait for the much requested "fix." 

Hello @STAA,

 

Thank you for your feedback! Currently we are only working on critical feature requests with our product and make sure what people want the most gets implemented. I would love to track your feedback though so you can be notified with any updates! 

 

 


Zoe H.
Community & Social Media Support

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Regular Participant

Totally agree with you and I noticed how far back this request has been made as well. I made a campaign, and then decided it wasn't in the right area. I couldn't move it, now I can't use the name of it (yes I tried to rename it) and I can't delete it permanently so I have to come up with another name...UGH! Please Constant Contact - fix this "permanent" issue!

Hello @HeatherS89365,

 

Thank you for reaching out to us.  I can understand how convenient it would be to have the option to permanently delete unwanted campaigns.  I will absolutely add your name to those that are requesting this feature!

 


Briody_W
Community & Social Media Support

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You  can at least rename it by restoring it, editing it, then re-deleting it. Add me to the list of those who want a permanent delete. Not having that capability is insane.

Hello @SharonJ72,

 

Thank you for reaching out to us. I'll be happy to add your name to the list of those who are requesting this feature!


Jon_G
Community & Social Media Support

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Regular Participant

Hi Constant Contact,

 

Add my name too to the list. It is really frustrating when you try to delete an deactivated campaign that you no longer need.

 

Victor

Hi @VictorMA2 

 

Thank you for your feedback, I have added it to your account! Thank you for choosing Constant Contact. Have a nice day!


Adrienne B.
Community & Social Media Support

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I'm also interested in this feature.

Consider this another request to have the permanent delete feature added.

Occasional Participant

Another user requesting a permanent delete option. It's crazy that users have been requested this since 2012 and it still hasn't been implemented. It's a very common feature on other email platforms. When will a permanent delete option be available? 

Participant

Add me to the permanent delete feature request.

It's been almost 2 years since we've requested for this feature and nothing has been done. It doesn't take that long to have a developer create this. 

Consulting & Training

We have over 400 "deleted" campaigns dating as far back as 2013. I don't understand why Constant Contact would want to continue using that much storage space for dead campaigns that customers have clearly been asking for a way to permanently delete them. We don't want anyone restoring these old campaigns and I'm sure that Constant Contact doesn't want everyone going back to the legacy templates that were used to create those old campaigns. Mailchimp offers a way to delete campaigns. They have become quite competitive with Constant Contact. I would think that you would want to keep up with your competitors.