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Need help

WilliamW807
Participant
‎10-02-2019 12:22 PM
‎10-02-2019 12:22 PM

Need help

Hello, I recently purchased the email program as well as marketing advisor. I’m having trouble installing the code and don’t even have the email pop up working yet. I would appreciate it if someone could help me with this. Thank you

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Frankie_P
Moderator
Moderator
‎10-02-2019 05:22 PM
‎10-02-2019 05:22 PM

Hi @WilliamW807 

 

I understand how important it is to collect the information of your contacts. Are you following the available steps in our Help Center focused on activating and installing a pop-up sign-up form on a website? 

Though we provide the code and the steps needed, I apologize we are unable to assist with installing the code into your website. Instead we would suggest contacting your webmaster or website builder's support for help with placing the code. 


Frankie.P
Community & Social Media Support

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