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Need to reactivate my account

user407946
Occasional Participant
‎06-16-2020 12:58 AM
‎06-16-2020 12:58 AM

Need to reactivate my account

Hi there,

 

I just signed up for Constant Contact and received this notice after logging in, "We've temporarily deactivated your Constant Contact account. Please contact Customer Support so that we may resolve the problem and reactivate your account. We will continue to bill your account during this time."

 

Please help me reactivate my account.

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1 REPLY 1
William_D
Moderator
Moderator
‎06-16-2020 10:24 AM
‎06-16-2020 10:24 AM

Hello @user407946 ,

 

It appears your account is currently under review. We can get a ticket submitted, but it may take up to 48 business hours for a response, depending on the size of the queue. For a quicker response you may wish to call in to them instead. Which would you prefer?


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William D
Community & Social Media Support
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