Need to remove e-mail

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Occasional Visitor

Need to remove e-mail

We canceled our account yet I continue to get e-mails from you. So far two reps on the phone (one in support and one in billing) have no idea how I can "opt out" of the e-mails. Seems like it should be easy to opt out.

1 REPLY 1
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Moderator

Re: Need to remove e-mail

Hello @AAOMP ,

 

We apologize if you received any additional emails in error. I went into our administrative system and updated your communication preferences to mark you as fully unsubscribed from communications. You're also set up for an absolute Do Not Call. If you do receive any additional automated communications, that aren't manually sent from a specific agent or in regards to this issue, please let us know and we can investigate further.


William D
Community & Social Media Support

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