Although I've been a CC user for a number of years, this is the first new site that I'm helping to set up. Ready to launch first email blast but an imported list that we set up is "grayed out" on the contact list menu, I can't select it when on the schedule screen. I deleted and uploaded the list again, but no change. Any tips on how to make it accessible, did I miss a contact list setting or could it be a setting in my draft status email?
Thank you for reaching out to the Community! I went into your account to take a look and It does look like your email was sent out successfully. You may have been in a trial account when your list wasn't able to be clicked on due to our trial sending limit of 500 contacts. We are glad you were able to send out your email blast!
yes, that was the problem. Trial account and too many contacts. We have subscribed and that solved the problem.
You're very welcome! I'm glad we were able to help point you in the right direction. Please let us know if there is anything else we can help with in the meantime.
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