New Campain Page

[LouiseD1]

Since you've changed the way the campains are displayed the page is soooo slow coming up and I have been trying for an hour now and nothing displays at all. I can't do anything. I have been using your services for years now, and I shall say the latest updates have made everything run much slower than before. For some reasons, Constant Contact has always been a slow website but this is definitively the worst I have ever seen. I hope you will do something about it. This is not my internet connection since everything else is working just fine. Thank you for taking in consideration this feedback ~Louise Dollin

[William_A]

Hello @LouiseD1 ,

when I checked your account, all the pages I went into - including the Campaigns page, campaign template selection, and the email editor - all loaded quickly. It sounds like you may be running into some connectivity issues when trying to access the site. Let’s start with some basic connectivity troubleshooting. Please keep in mind that when I say connectivity issues, I'm not necessarily referring to just your internet speed. There are a number of elements that can affect website connectivity and accessibility on an individual basis. 

If none of those alleviate the issues, please call our general support number so they can continue troubleshooting with you live. If possible, please have a screenshot of your speed test, including the More Info section, ready for the phone agent.