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New Survey Programs Sucks

DonnaH111
Participant
‎06-11-2021 01:04 PM
‎06-11-2021 01:04 PM
1. Constant notifications that it cannot save and to contact Customer Support or come back another day. 2. No capture of respondent information. Must manually add questions - Name, Company, email, etc. 3. What crack-addled software designer came up with this?
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Zoe_H
Employee
Employee
‎06-13-2021 11:39 AM
‎06-13-2021 11:39 AM

Hello @DonnaH111,

 

I do apologize for the experience you have had with our survey tool. If you are receiving that error message, you may want to try a different browser for troubleshooting purposes. Also, the respondent information will come back as anonymous if you send the link instead of the email newsletter. Manually adding questions gives you the freedom to phrase it however you would like. I will submit your feedback on this though! Thanks. 


Zoe H.
Community & Social Media Support

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