New Survey Programs Sucks


New Survey Programs Sucks

1. Constant notifications that it cannot save and to contact Customer Support or come back another day. 2. No capture of respondent information. Must manually add questions - Name, Company, email, etc. 3. What crack-addled software designer came up with this?

Hello @DonnaH111,


I do apologize for the experience you have had with our survey tool. If you are receiving that error message, you may want to try a different browser for troubleshooting purposes. Also, the respondent information will come back as anonymous if you send the link instead of the email newsletter. Manually adding questions gives you the freedom to phrase it however you would like. I will submit your feedback on this though! Thanks. 

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.