Hello @user243622 ,
Taking a closer look at your account, it actually appears your account is under review. I'd suggest call into their team for more insight as soon as you're able.
If you're unable to call and stay on the line, we can submit a callback ticket. Depending on the size of their queue, it may take up to 24 business hours for a response.
Thank you for your reply. I will sit down and wait for my account approval. I think that a confirmation email, will be sent to me when my account will be approved.