New subscriber

SethH769 · ‎02-23-2020

How long does it take for a new subscriber to show up on our list? It has been over 2 hours and my subscriber isn't showing up yet...

SethH769 · ‎02-23-2020

How long does it take for a new subscriber's email to show up on my email list?

Frankie_P · ‎02-24-2020

Hi @SethH769

I apologize for the experience you've had with adding your contact! Contacts should appear in your account as soon as they have been added. How is this contact being added into your account? I have taken a look at your contact's insight section and can see there is a new email address that appears to be added into your account on February 23rd. Is this the contact you were looking for? Having any further information on this will allow us to troubleshoot further for you.

Frankie.P
Community & Social Media Support

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You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

SethH769 · ‎02-25-2020

I am trying to call in now. It worked for a while and now it is not again. It seems to be adding ok from the facebook interface. But not from our website.

Frankie_P · ‎02-26-2020

Hi @SethH769

Thank you for clarifying this for us. It appears you're not only working with a Wordpress sign-up form, but that you have also connected with our Wordpress specialists as well. Are you still in need of assistance with your sign-up form?

Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.