Some customers are not able to log into their account. We are working on resolving this as quickly as possible.

Newsletter Email - links default to web address


Newsletter Email - links default to web address

Can you please not default all links to a web address. If I save a draft or schedule a Newsletter Email and then unschedule it to make an edit all of the email links have been set to a web address so I am forced to manually go back into every block and set it as an email address and reenter the email. This is not productive on my end.

Hi @TimM49,


Thanks for reaching out about this. Links you've already set-up as email links shouldn't revert back to web links. We'd like to troubleshoot this and just need you to send an email to social_support(at)constantcontact(dot)com with the name of the email campaign and an example of which link(s) it's happening with. Hope to hear from you soon!

Nichelle M
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.