No Refund

MeiliM9
Participant

No Refund

I am pretty dissapointed that I can't get refunded for the services I never used just because I prepaid it.

3 REPLIES 3
user030869
Participant

same here they cheated and haven't initiated refund in approx month

Hello @user030869 ,

 

It appears you were refunded last month when your account was cancelled. Please review the email we just sent regarding the refund amount and the transaction ID. You will need to reach out to your bank or the card holder to inquire further about the whereabouts of your funds.


William D
Community & Social Media Support

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MicheleC30
Occasional Participant

I just called today and was told the same thing- no refunds on prepayment accounts