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No access error message

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Member

No access error message

I keep getting a message to contact the account owner for access; I am the account owner and have always had access. Hmmm

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Employee

Re: No access error message

@RebekahS2 Thanks for bringing your question to the community. I am sorry you're receiving an access error message. If you're still getting the message, let me gather a bit more information and investigate further.

What action are trying to perform when you receive the message?

Can you provide a screenshot of the error?

Have you tried opening Constant Contact on another browser to see if that fixes the issue?

Also, sometimes using Incognito/Safe Mode will reveal that it might be a plugin/extension that is interfering with the site.

If that does not work please email us at social_support(at)constantcontact(dot)com with your username, the troubleshooting steps you have tried, and a reference to this post so we can investigate further.



Mary S.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

2 REPLIES 2
Highlighted
Employee

Re: No access error message

@RebekahS2 Thanks for bringing your question to the community. I am sorry you're receiving an access error message. If you're still getting the message, let me gather a bit more information and investigate further.

What action are trying to perform when you receive the message?

Can you provide a screenshot of the error?

Have you tried opening Constant Contact on another browser to see if that fixes the issue?

Also, sometimes using Incognito/Safe Mode will reveal that it might be a plugin/extension that is interfering with the site.

If that does not work please email us at social_support(at)constantcontact(dot)com with your username, the troubleshooting steps you have tried, and a reference to this post so we can investigate further.



Mary S.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

Highlighted
Member

Re: No access error message

Thank you!

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