No contacts for event

KarenW6698 · ‎05-04-2019

I can select an entire list to send a campaign to without problem, but when I attempt to narrow by tag, selecting a tag with confirmed 32 recipients, when I click save to go back to the Email Details screen the system says "The selected List(s) contain no contacts. Please select a List with more than 0 contacts."

This is very frustrating.

Can someone please tell me why I might be getting this error?

Zoe_H · ‎05-05-2019

Hello @KarenW6698,

Thank you for reaching out to the Community. I apologize that you are receiving this error when trying to schedule your email and tag your contacts. Would you mind emailing

social_support(at)constantcontact(dot)com your username, the list(s) you are using, the tag(s) you are using, a screenshot of the error message, and a description of what is happening so we can do some more research on this to see what is going on. Thank you!

Zoe H.
Community & Social Media Support

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KarenW6698 · ‎05-06-2019

I had to create a whole new list, which was very time-consuming. When I have time, I will reach out to the support email you mentioned and send a screen shot. THanks!