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Not a good experience.....

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New Member

Not a good experience.....

This morning I setup an account...verified by email address, etc.  I then went to design a logo as I was intending to develop a new website.  Once I chose a logo, I tried to login to my account  when I was told that my account was locked and I need to call you guys to get it released.  Additionally my account was being billed - what account??  Needless to say I'm not too excited by my experience.  I think I'll probably look elsewhere for a website and I'm left wondering if my experience is indicative of future experiences.

 

Kind regards,

 

1 REPLY 1
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Moderator

Re: Not a good experience.....

Hi @KenG320 

 

I apologize this is the experience you've had with your account! I have taken a peek and can see your account has been disabled by our Compliance team. Because of this I would suggest calling into our Account Review Department after all. Due to account security we are unable to assist with these disables here in the Community. One of our Account Review specialists can help find the answers you may need.


Frankie.P
Community & Social Media Support

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