Hi @user87039
I apologize for any confusion there may be with the status of your account! I have taken a closer look and can see this disable was put in place by our Account Review Department. I would suggest contacting this team directly for further assistance. Due to account security we are unable to assist with these disables here in the Community, but one of these agents can help find the answers you may need.
Frankie.P
Community & Social Media Support
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