Not able to see contact records in list

[CT_Community_Nonprofit_Alliance]

Hello ,

we have some records in contact list but its not showing in contact list and when we export same contact list record 

then that record present in Excel sheet 

so what is the reason why its not showing in contact list 

please advice

[William_A]

Hello @CT_Community_Nonprofit_Alliance ,

I'd advise calling our general support or replying directly to the automated @ mention email you receive from this reply with some examples of contacts, so we can securely collect that info and investigate further. From what I gather, your issue is that certain contacts don't show on a list when viewed through the website, but do show in exported files of the list, is that correct?