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Not giving me option so send to specific tags

MarkC3348
Real Estate

Not giving me option so send to specific tags

Hi, I am having an issue sending emails to specific tags. It is not giving me the option to send to tags. Can you please fix this ASAP. I will have to switch to another provider if this persists.
2 REPLIES 2
William_D
Moderator

Hello @MarkC3348 ,

 

We're sorry to hear you're having issues narrowing your sendouts by tag. Our engineers are looking into a fix for accounts with over 10k contacts not having the ability to limit by tag. In the meantime, they suggest using Segments based on those tags and list selections, which can be selected in the Scheduling screen.


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William D
Community & Social Media Support
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Hi William,

 

Thanks but having to create segments and sending one at a time to segments is not practical.