Not on list but still getting emails.

LeeP89
Regular Participant

I have a distressed widow asking me to stop sending emails to her late husband's email address. There is no sign of him on my mailing list, even as unsubscribed.  he has copletely disappeared. How can I remove someone who is not there?  

Hre is proof he is still receiving emails   

envoyé : 6 mai 2022 à 17:24
de : LEE PASCOE <lamethodesilva@gmail.com>
à : jean-marie.grialou@wanadoo.fr
objet : Méditaton pour la Paix

1 REPLY 1
Zoe_H
Employee

Hello @LeeP89,

 

It sounds like that email address is being forwarded your emails. I do apologize but you won't be able to control that from happening, as it is an action taken outside of Constant Contact. To ensure this person does not receive anything directly from you and your account, you can upload the email address as an unsubscribed contact. Thank you! 


Zoe H.
Community & Social Media Support

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