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Not receiving Test emails

PKF11
Participant
‎02-13-2021 05:22 PM
‎02-13-2021 05:22 PM

Not receiving Test emails

I am in the trial phase...just started. I am trying to send myself a test email using the Preview/Send Test. I have sent it twice to both my personal gmail AND the email on file with my account. Nothing in Spam, Junk, Promotions, etc. No long URLs, etc etc. Very simple email with 4 images. No big characters, etc

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Zoe_H
Employee
Employee
‎02-13-2021 05:29 PM
‎02-13-2021 05:29 PM

Hello @PKF11,

 

Thank you for reaching out to the Community! To do additional research on this, can you please give our Delivery team a call so they can give you some next steps on how to troubleshoot this? Thank you! 


Zoe H.
Community & Social Media Support

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