Hello @JosephK048. I apologize that you are finding difficulty when sending your emails. If I may ask, what exactly are you having trouble with when you are trying to create and send an email? Below, I am including a few links to our FAQs and a video that I believe may help you as you continue to use your account.
As always, please don't hesitate to call into our Support team for live assistance as well. They are available 7am-11pm ET Monday through Thursday and 7am-9pm ET on Friday.