The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Not working correctly

New Member

Not working correctly


I'm somewhat frustrated with this program.  I need a program that consistently works. Not one that keep shutting me out and telling to me come back later.  I feel we pay quite a bit of money for this service.  Please correct your issues. I've been happy with the program up until recently.



Tags (1)

Re: Not working correctly

Hi @JoanneH8


I am so sorry this is happening! This is not the experience we want our customers to have. I made a copy of one of your most recent emails and was not able to replicate this. What is the name of the campaign you're working in? Are you receiving any error messages? What browser are you currently using? If you have not yet tested your browser, I would suggest trying a different browser or a private/incognito window. We have seen non-compatible browsers or a 3rd party add-on effect how Constant Contact works. Please let us know if trying a different browser helps.

Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More