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Not working

JacquelineD52
Participant

Not working

I am not able to create an email. It just keeps freezing.
1 REPLY 1
William_D
Moderator

Hello @JacquelineD52 ,

 

It sounds like you may be running into some connectivity issues when trying to access the site. Let’s start with some basic connectivity troubleshooting. Please keep in mind that when I say connectivity issues, I'm not necessarily referring to just your internet speed.

 

If none of those alleviate the issues, could you please provide a screenshot of your speed test, including the More Info section? Once we have that we can do some more advanced troubleshooting as needed.


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William D
Community & Social Media Support
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