Hello @ChuckR851 ,
We're sorry to hear you had some trouble connecting with Chat this morning. It looks the issue you were running into was that when you'd try to add a single contact, it'd prompt you to enter your password, correct?
When you log out, clear your browser's cache, exit the browser and come back in, does that alleviate the issue at all? Or would you be able to provide either a screenshot or the exact wording of the error message you're receiving?