One Email 15 Sent

Occasional Contributor

One Email 15 Sent

Can anyone tell me why when I send out a campaign email, some of my recipients get 15-20 of the same exact email on the one list?  I have been in this for over 15 years and it started about 8 mos ago. I am losing subscribers due to their getting so many of the same one.  

CTCT Employee

Re: One Email 15 Sent

Hi @SusanT548

Thanks for bringing your question to the community! I've taken a quick look at your account, and I don't see any obvious duplicates or role addresses, which are the usual culprits in a situation like this. To protect the privacy of your contacts, I'm going to be sending you an email shortly to get a bit more information.


Nate M. 
Community Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!

Constant Contact Would Like To Hear From You!

We want to hear from customers like you about your favorite features and how they have helped your business or organization. Tell us by answering a few questions in...

Read More