Hello @JenniferSG ,
Does disconnecting then reconnecting your payment method for the event seem to alleviate the issue, or do you have a different WePay / PayPal account available to use for the payment processing?
See also:
Support Tips
"There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will
See ArticleSupport Tips
"Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin
See ArticleSupport Tips
"Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick
See Article