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Chelsea
Participant

Oops, something went wrong.

Whenever I try to create a new campaign and copy the design of a previous one I get an error message. I have tried going to previous page and also trying to log back in. It does not work!
1 REPLY 1
Kyle_R
Administrator

Hello @Chelsea ,

 

Sorry to hear you're running into issues, that definitely sounds like something is wrong. If it happens when creating a brand new email and copying email, it sounds like we can rule out any issues with a particular campaign in your account. We don't seem to be experiencing anything widespread that is preventing people from creating emails. I'd like to ask a few more questions:

 

  • What browser are you using? Have you tried using a different browser on your computer, or a private/incognito browsing session?
  • Who is your Internet Service Provider (ISP)? 
Kyle_R
Community Manager