Open Count


Open Count

Why is the open count not always updated? Very annoying to see the count for unique opens does not change even though the number of contacts displayed has increased.


Hello @MindyM91496 ,


I took a look at the last several emails you've sent, and the Opens shown in each campaign's reporting page match up with the unique opens list as they're meant to. Do you have an example of any campaigns whose Opens number isn't reflecting the Unique Opens?

William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.