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Open Count

Occasional Visitor

Open Count

Why is the open count not always updated? Very annoying to see the count for unique opens does not change even though the number of contacts displayed has increased.


Re: Open Count

Hello @MindyM91496 ,


I took a look at the last several emails you've sent, and the Opens shown in each campaign's reporting page match up with the unique opens list as they're meant to. Do you have an example of any campaigns whose Opens number isn't reflecting the Unique Opens?

William D
Community & Social Media Support

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