Open rates


Open rates

For last several months, my open rates have alternated between 7% and 39%.  These same exact figures appear on alternate months.  I can't believe this is accurately reflecting the actual percentage of folks opening my emails.  Bug in system?


Hello @barbarah111,


Thank you for reaching out to the Community! I took a look in your account and all of the reporting, including your Open Rate, is displaying correct information and we do not have a bug in the system. If you would like to learn how to improve your Open Rate click on our helpful article here. Thanks! 

Zoe H.
Community & Social Media Support

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