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JoeS00181
Participant
‎05-27-2017 06:05 PM
‎05-27-2017 06:05 PM

Opens

How do I tell how "active" a subscriber is? I'd like to list my people that open the most to open the least or not at all. Can anyone help me?

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Nichelle_M
Employee
Employee
‎05-30-2017 03:02 PM
‎05-30-2017 03:02 PM

Hi @JoeS00181,

 

Thanks for reaching out! This type of cumulative reporting is currently being tracked as a feature request for our programmers and I'm happy to add your feedback. (Note: you can always access an overview of your email reporting on the Reporting tab.) In the meantime, you can check the Engagement for a specific contact by clicking on his/her email address and going to the contact details page:

 

2017-05-30_12-48-31.png

 

Another option is to export the Did Not Open report to find out who isn't opening your emails. Then you can plan a strategy for re-engaging with them.

 


Nichelle M
Community & Social Media Support

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