As I set up a campaign archive, I am noticing that the campaigns are not listed in any discernible order. Is there a way I set in what order they appear? Many thanks!
Hi MaryR328!
I recommend archiving the emails in reverse order of how you would like them to appear, and make sure you give the widget enough time to update between each archived email.
Example: if you want the archive to display in chronological order
It may take some time to get it set up the way you want, but once its set, you will be able to archive as you send out each campaign knowing it will show at the top as the newest campaign. If you have emails displaying out of order, please unarchive, and rearchive.
Hi, I'm having the same problem, but waiting for the archive page to update before archiving the next doesn't seem to be the problem. It seems to be changing the order based on the title I think. I archived several newsletters, but even if I wait until it's updated, the next one appears mid list. the Titles, in order on the archive are:
May 17...(archived 3rd)
May 10...(archived 2nd)
May 3... (archived 1st)
with all those showing up via the cc archive html, when I add May 24... (archived 4th) it appears at the bottom of the list, after May 3.
how can I fix this?
Have you tried wholly removing the archive widget from your website, removing the emails you have linked up, then tried reapplying the emails and coding?
Beyond that, I'd recommend calling our general support team so they can get your to the T2 archive team for more advanced troubleshooting.
Thank you for the clarification. It would be a true help to users of the archives if we did not have to pay so much attention to the order in which we actually click on "Archive" on a campaign. Some other mechanism for ordering the archive is certainly called for. Many thanks.
Support Tips
"There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will
See ArticleSupport Tips
"Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin
See ArticleSupport Tips
"Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick
See Article