Outlook Rejects CC's address uploader app

Occasional Contributor

Outlook Rejects CC's address uploader app

Is there some way that I can get my Outlook email program to keep your address up-loader app viable? It tells me that the app was shut down because it caused Outlook to reload slowly, or to put it another way, it took Outlook too long to load, therefore the app was shut down by Outlook?

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CTCT Employee

Re: Outlook Rejects CC's address uploader app

Hi @FoxGuy,


Thank you for reaching out to us through the Community. I am sorry to hear that you are experiencing this issue. Have you tried uninstalling and reinstalling the app? Do you still see an error once you do that? Also, I want to look into this further for you. Could you please email us a screenshot of the error message, the version of Outlook you are using, and your operating system to social_support(at)constantcontact(dot)com. Thank you!

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