Outlook View of the Email

[StephanieD7288]

Hello,

New user here!  First test email I sent to Outlook and Gmail.  Gmail, looks perfect.  In outlook it is including a text link at the very top of the email.  [https://$%7bimageLink1%7d]

Immediately below the link is a simple photo I inserted from the library.  Can you help?

TY,  Stephanie

[William_A]

Hello @StephanieD7288 ,

Would you be able to provide a screenshot of the affected area in Outlook? Is the View As Webpgae link getting re-coded when delivered to Outlook? It might be affected by it being a test send, but should display correctly in Outlook for a live send when the link is truly live. Let us know if that's not the case. As for the image, is it a different one from the header that was already a part of the email?

[catureglim]

[William_A]

Hi @catureglim ,

I'm seeing that the image is currently linked in such a way that it produces that odd coding when clicked on (you can see this when doing a preview in the editor as well). Does removing that link on the logo (click image > click the link icon > click remove link), or replacing it with an actual URL, resolve the issue of the text showing up in Outlook? If not, does wholly deleting and replacing the image alleviate the issue?

[Caitlin_M]

Hi @catureglim. I wanted to check in and see if the steps William provided helped you with removing the code that shows before the image. Feel free to reply if you help.

[terps23]

I have been getting the same thing when I send a test:

[Amanda_G]

Hi @terps23 , 

Did the steps provided above assist you in removing the code above that image at all?