Hi: My charges from October to present total $136.42. I have been billed $102. 30 on October 31, 2018 and $110.86 on January 26. I have been overbilled $76.74. Please contact me and provide written explanation of overage. Please credit my account. Also, we are a tax exempt nonprofit and need to know to whom to send documentation to have taxes removed from billing.
Hello and thank you for reaching out to The Community! We do apologize that you’ve experienced this. In order to help maintain your account’s security we’re unable to give out billing information or process refunds on our Community pages. That being said we do have a direct line to our Billing Team! They will be able to go over your billing statements in full detail and assist with any refunds if needed. If there is anything else we can help with please never hesitate to reach back out!
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