Overview: Sending an automated email series

DeserieV
Participant

I set up an auto campaign to trigger an immediate email when someone is added to a specific contact list. The campaign is active. I added someone to the list and the email was not sent.  Any ideas on trouble-shooting why the email was not sent?

2 REPLIES 2
DeserieV
Participant
I set up an auto email campaign to send an immediate email when a contact is added to a specific list. The email is active. I added someone to the list and the email was not sent or in the queue. Please advise. Thank you.
Caitlin_M
Administrator

Hi @DeserieV. Your most recent active series shows it was sent to four contacts which is the same number of contacts on that list.  If you are not seeing the same thing, please email us at communitysupport(at)constantcontact(dot)com with the name of the campaign and which contacts did not receive the email. 


Caitlin M.
Community Manager
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
  • Support Tips

    Reporting Metrics

    "Authenticating your emails is the best way to ensure your emails achieve maximum deliverability. If you have your own domain, setting up self-authentication is especially important! " - Will

    See Article
    Avatar
  • Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
    Avatar
  • Support Tips

    Read Before You Send a Test Email

    "Did you know? You can send unlimited test emails to your verified email address, but only 50 in a 24-hour period to non-verified email addresses." - Nick

    See Article
    Avatar