PDF Link not opening the full document in Acrobat.


PDF Link not opening the full document in Acrobat.

I am attempting to create a PDF/email link campaign. I've followed helpful steps using the CC community and have searched numerous subjects, however I'm unsure how to allow the full (PDF) document to open up for the end user (in) using Acrobat Reader. Is this possible? 

Any ideas or suggestions? 


Hi @AliciaCarr 


We'd be happy to help! The good news is document links are how your contacts can view a whole PDF using the Acrobat Reader on their computer. I took a look at your account and can see your most recent email does include a document link. In fact this document link did allow me to view your PDF completely. Are you not able to have this same experience in a preview of your email or test email you've sent yourself?

Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.