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PDF Link not opening the full document in Acrobat.

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Member

PDF Link not opening the full document in Acrobat.

I am attempting to create a PDF/email link campaign. I've followed helpful steps using the CC community and have searched numerous subjects, however I'm unsure how to allow the full (PDF) document to open up for the end user (in) using Acrobat Reader. Is this possible? 

Any ideas or suggestions? 

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Moderator

Re: PDF Link not opening the full document in Acrobat.

Hi @AliciaCarr 

 

We'd be happy to help! The good news is document links are how your contacts can view a whole PDF using the Acrobat Reader on their computer. I took a look at your account and can see your most recent email does include a document link. In fact this document link did allow me to view your PDF completely. Are you not able to have this same experience in a preview of your email or test email you've sent yourself?


Frankie.P
Community & Social Media Support

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