When Using the PDF to Email option, the pdf will not display in my email when I view it through outlook (even if I choose display images/ download pictures). If I make the document physically shorter, it will display properly. Is there a way to display the pdf correctly in the email, or does outlook require a specific length? The PDF that views correctly is 6.8"x20". Anything longer than 20" either cuts off portions or does not display at all.
NOTE: It displays in the outlook app and web page properly, just not the outlook desktop program. It also displays properly in other programs like gmail etc.
Thanks for joining us in the Community! We certainly understand why its helpful to understand how Outlook respond with your campaigns. Outlook uses an engine that has a 1728 pixel limit. For more information on this please click here. As a result, to avoid this from occurring it would be best to break up these PDFs into individual files or text blocks so the email isn't as lengthy.