Hello and thank you for reaching out to The Community. I’m afraid I cannot speak to this in great detail as it pertains to your account’s billing information. What I can say is that it looks like at the beginning of the billing period you were over your previous price bracket of contacts, this would have increased your monthly bill. If you would like to speak on this matter in greater detail you will want to reach out to our Billing Team by phone. If there is anything else we can assist with, please do not hesitate to ask.
Antonas_S
Community & Social Media Support
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