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Partners: Accounts Tab Training

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TrishB44
Constant Contact Partner
Constant Contact Partner
‎03-25-2022 12:40 PM
0 Votes
‎03-25-2022 12:40 PM

Are my managed CC client accounts considered child accounts with this new platform? And my partner account is the parent account?

 

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Amanda_G
Employee
Employee
‎03-25-2022 07:02 PM
‎03-25-2022 07:02 PM

Hi @TrishB44 , 

 

You got it! Your partner management tools used to be built above or around your reseller (parent) account, but now they're contained inside of your reseller (parent) account. The relationship to your client (child) accounts is essentially the same, but the route between them no longer involves an external tool. I hope that helps to clarify!


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

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1 REPLY 1
Amanda_G
Employee
Employee
‎03-25-2022 07:02 PM
‎03-25-2022 07:02 PM

Hi @TrishB44 , 

 

You got it! Your partner management tools used to be built above or around your reseller (parent) account, but now they're contained inside of your reseller (parent) account. The relationship to your client (child) accounts is essentially the same, but the route between them no longer involves an external tool. I hope that helps to clarify!


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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