Password login

SueS631
Participant

Password login

I can logon with my password which I saved on my phone. However when I try to logon with my husbands laptop it says the password is wrong. Whatâ s up with that ?
1 REPLY 1
William_D
Moderator

Hello @SueS631 ,

 

It's possible the laptop has the wrong password saved, especially if it's using a different browser than what you use on your other devices. I'd recommend showing the password you have for your phone login and typing that into your laptop manually.

 

Or you can just reset it, and make sure it's manually updated on all your devices you use to access the account.


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William D
Community & Social Media Support
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