Pause or cancel my account

JenniferA3786
Participant

Pause or cancel my account

The organization is purchased constant contacts is furloughing me until December. how can I pause my account? or do i need to cancel or repurchase later?

3 REPLIES 3
JenniferA3786
Participant

please help me know how i can pause account.

Hello @JenniferA3786 ,

 

You can reach our Billing team directly to discuss suspending (pausing) the account for a small, nominal fee per month. For more details one suspending vs cancelling, check out this article.


William D
Community & Social Media Support

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David__B
Employee

Hi Jennifer. I recommend giving our billing department a call. They can suspend your account for a nominal fee until December. You can also cancel your account if you so choose, however once the account is deactivated there would be no way of accessing it again. We can also submit a callback ticket to Billing with a 1-2 business day turnaround, if you're unable to call in.


David B.
Community & Social Media Support

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