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Pause or cancel my account

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New Member

Pause or cancel my account

The organization is purchased constant contacts is furloughing me until December. how can I pause my account? or do i need to cancel or repurchase later?

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New Member

cancel or pause subscription

please help me know how i can pause account.
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Moderator

Re: cancel or pause subscription

Hello @JenniferA3786 ,

 

You can reach our Billing team directly to discuss suspending (pausing) the account for a small, nominal fee per month. For more details one suspending vs cancelling, check out this article.


William D
Community & Social Media Support

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Employee

Re: Pause or cancel my account

Hi Jennifer. I recommend giving our billing department a call. They can suspend your account for a nominal fee until December. You can also cancel your account if you so choose, however once the account is deactivated there would be no way of accessing it again. We can also submit a callback ticket to Billing with a 1-2 business day turnaround, if you're unable to call in.


David B.
Community & Social Media Support

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