Paying for events

NAAAS_Affiliates
Occasional Participant

Paying for events

Is there a way to override the fact that once one pays for an event using his/her email address that they can re-enter and make an additional payment? Right now we have people who my opt to pay with a check and then later on decide to use a credit card. However, they cannot do so because they've already used their email address.

1 REPLY 1
John_M
Employee

Hello @NAAAS_Affiliates ,

 

The best way to get an individual to sign up a second time is have them go back through with a second different email address. Since they can’t use the same email address as they used the first time around, then whatever method of payment they used the first time can just be voided out.  

 

John M
Community & Social Media Support

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