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Payment Expiration Falsification

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Occasional Contributor

Payment Expiration Falsification

Dear Sir, Please review your firm's policies on expiration of credit card payments. Your firm just required a change of credit card on 11/2018 when the actual credit card expires on 11/30/2018 as per Wells Fargo. Earlier today we JUST received replacement cards and have not activated it yet today. We're not sure what your firm's accounting department is up to but their information is not accurate and the card you had on hand was used today without any issues. Should you have further issues, please investigate prior to your notices. Thanks.

1 REPLY 1
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Employee

Re: Payment Expiration Falsification

Hello @BLFUSA.Org_Prayer-Praise

 

Thanks for participating in the community and bring this concern to our attention. We apologize that you have issues updating your credit card because of this. 

 

I am tracking this feedback on your account and will pass it along to the appropriate teams.

 

Have a great day!


Alex S.
Community & Social Media Support

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