Payment Receipt

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Frequent Visitor

Payment Receipt

I am subscribed to always be emailed my payment receipts - I have not received one for my recent payment. I need a receipt for our accounting department - most companies do. How is this acceptable?

1 REPLY 1
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Moderator

Re: Payment Receipt

Hi @CEInsider thank you for reaching out with this feedback on your experience. I can completely understand the importance of receiving the invoices on your account and apologize you are not. With that being said, have you checked the spam folder in your email client?  In the meantime, as a workaround I would suggest printing or saving these invoices directly from your account. I have also taken a peek at your account and can see your billing email is a school domain. Whitelisting Constant Contact is a great troubleshooting step because you are using this private domain.


Frankie.P
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