Payment error

Occasional Participant

Payment error

Invoice #259351145 was paid twice by mistake. Please correct.


Hi @JoanV 


While we're always happy to help, I apologize we are unable to go into an account's billing details here in the Community. For your account security we suggest calling into our Billing Support directly for further assistance. One of these agents can take a look at these charges and take any necessary steps.

Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Occasional Participant

Yes thank you for your prompt reply and action.  Problem resolved