Payment error

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Occasional Participant

Payment error

Invoice #259351145 was paid twice by mistake. Please correct.

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2 REPLIES 2
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Moderator

Re: Payment error

Hi @JoanV 

 

While we're always happy to help, I apologize we are unable to go into an account's billing details here in the Community. For your account security we suggest calling into our Billing Support directly for further assistance. One of these agents can take a look at these charges and take any necessary steps.


Frankie.P
Community & Social Media Support

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Occasional Participant

Re: Payment error

Yes thank you for your prompt reply and action.  Problem resolved

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