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Payment made without invoice

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Visitor

Payment made without invoice

My credit card was charged $ on 28Oct, but I have no invoice for that amount. I need this for my expense report.

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Moderator

Re: Payment made without invoice

Hi @WendyA387 

 

Though we are unable to go into your account's billing details here in the Community, we would be happy to share some basic steps on how to find this invoice. Through clicking the name in the upper-right and selecting My Account, you will be able to find the option to "View Billing Activity/Statements."

 

pre-payment-invoice-my-account (3).png

 

print-email-invoice-view-billing (3).png

 

Clicking this button will allow you to select the time period you are interested in with the drop-down menu or the calendar.

 print-email-invoice-time-period (1).png

  

You will then find your Payments, Invoices, or Invoices with Detail, along with the option to both print and email yourself these invoices.

print-email-invoice-print-options (3).png

 

We also have Billing Support agents available by phone who can further assist with obtaining a copy of your invoices.


Frankie.P
Community & Social Media Support

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