Payment made without invoice


Payment made without invoice

My credit card was charged $ on 28Oct, but I have no invoice for that amount. I need this for my expense report.


Hi @WendyA387 


Though we are unable to go into your account's billing details here in the Community, we would be happy to share some basic steps on how to find this invoice. Through clicking the name in the upper-right and selecting My Account, you will be able to find the option to "View Billing Activity/Statements."


pre-payment-invoice-my-account (3).png


print-email-invoice-view-billing (3).png


Clicking this button will allow you to select the time period you are interested in with the drop-down menu or the calendar.

 print-email-invoice-time-period (1).png


You will then find your Payments, Invoices, or Invoices with Detail, along with the option to both print and email yourself these invoices.

print-email-invoice-print-options (3).png


We also have Billing Support agents available by phone who can further assist with obtaining a copy of your invoices.

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